Terms of Service

By accessing or using our product or service, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our product or service. You must be at least 13 years old to use our product or service. Accounts found under age of 13 will be terminated. You agree to use our product or service in a lawful and ethical manner. You are responsible for maintaining the confidentiality of your account information.

In addition to these Terms, users participating in communities connected to Panora (e.g. via Discord servers) must follow our community guidelines, which include treating other members respectfully and avoiding spam, harassment, or toxic behavior. Violation may result in removal or ban from Panora-affiliated spaces.

All content, trademarks, logos, and intellectual property related to the Service are the property of Panora Connect or its licensors. You may not reproduce, distribute, modify, or create derivative works without express written permission from Panora Connect.

While we strive to provide reliable and uninterrupted service, we do not guarantee 24/7 availability. Scheduled maintenance, updates, or unforeseen technical issues may cause temporary disruptions.

Roblox & Discord Data: By using the Service, you authorize us to access and use your Roblox username and UserID and read your public Roblox profile to verify your account and enable certain features. We will only use this information for verification and will not share it with any third parties, except as required by law. By using the Service, you authorize us to access and use your Discord username and UserID. If you link your Discord account with Panora or join a Discord server that uses Panora, we may collect data such as your Discord username, server activities, and interactions. This information is used to manage user interactions and provide a personalized experience within our Discord communities. We will not share this information with any third parties, except as required by law. We may link your Roblox and Discord accounts to enhance your experience on Panora. This linking allows us to provide integrated features and services.

Account Security & Activities: You are responsible for maintaining the confidentiality of your account and password, including any Roblox and Discord authentication tokens. You must restrict access to your computer and devices to prevent unauthorized use. You agree to accept responsibility for all activities that occur under your account or password, including any purchases made or actions taken.

Panora offers both free and paid plans. The features and services provided under each plan are specified on our website. For paid plans, including one-time lifetime subscriptions, you must provide accurate and complete billing information, including your full name, address, state, zip code, telephone number, and a valid payment method. This helps us prevent fraud and unauthorized use. All payments are securely processed by Stripe and/or PayPal. We do not store or manage your payment information directly. By selecting a paid plan, you agree to pay the specified fees. All payments are non-refundable, including one-time lifetime purchases, except as required by law. **Lifetime subscriptions** refer to access for the duration of Panora's offered service. Panora reserves the right to modify, suspend, or discontinue all or part of the service at any time, for any reason, without obligation to provide future access or refunds. Lifetime does not imply service availability for the lifetime of any individual. We reserve the right to modify subscription fees or billing terms at our sole discretion. Any changes will be communicated to you with at least 30 days' notice before taking effect.

You are responsible for any content you post or share through the Service. You must ensure that your content does not violate any laws or infringe on any third-party rights. We reserve the right to remove any content that we deem inappropriate or in violation of these Terms.

Prohibited Activities: Using the Service for any unlawful purpose or in any way that could harm others. Interfering with the operation of the Service or attempting to gain unauthorized access to any part of the Service. Engaging in any activity that could disable, overburden, or impair the Service.

Panora integrates with third-party platforms such as Discord and Roblox. We are not affiliated with, endorsed by, or sponsored by Discord Inc. or Roblox Corporation. All trademarks and intellectual property belong to their respective owners.

Panora is provided "as-is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Panora and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

We may revise these terms at any time. We will notify you of any changes by posting the new terms on our website. You are advised to review these terms periodically for any changes. Your continued use of the Service after the changes are posted constitutes your acceptance of the revised terms.

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Florida for any legal proceedings.

If you have any questions about these terms, please contact us at trust@panora.cc.