Powerful Support Tools
Everything you need to provide exceptional support to your community
Interactive Ticket Panels
Users click a button to instantly open private support tickets with your staff team.
ModMail Threads
DM-based support system where users message your bot to create private staff threads.
Staff Collaboration
Multiple staff members can work together in tickets and threads to resolve issues.
Built for Efficiency & Quality
Advanced features that help your team provide better support faster
Ticket Claiming
Staff can claim tickets to avoid duplicate responses and confusion.
Response Tracking
Monitor response times and resolution metrics to improve support quality.
Complete Transcripts
Generate and store conversation transcripts for reference and training.