Powerful Support Tools
Everything you need to deliver fast, consistent support — without stepping on each other.
Interactive Ticket Panels
Users click a button to instantly open private support tickets with your staff team.
ModMail Threads
DM-based support where messages create private staff threads — clean and organized.
Staff Collaboration
Multiple staff can coordinate inside tickets and threads to resolve issues faster.
Built for Efficiency & Quality
Reduce noise, prevent duplicates, and keep receipts when you need them.
Ticket Claiming
Staff can claim tickets to avoid duplicate replies and confusion.
Response Tracking
Monitor response time and resolution metrics to improve support quality.
Complete Transcripts
Generate and store transcripts for reference, training, and accountability.